Worrad Associates executives also identified the issues associated with a deteriorating and complex copper network and supported the integration of existing corporate and service networks for Hamilton Island as a strategy to mitigate those issues. The deliverables for Hamilton Island incorporated strategies to achieve multiple goals. A key requirement was to unlock the dependence on particular vendors and worked toward Hamilton Island performing some previously outsourced functions with internal staff. WAN surge capacity and overall capacity was expanded significantly with no appreciable increase in outgoings.Existing contract arrangements necessitated a Hamilton Island buyout of service provider assets. Worrad and Partners executives helped negotiate a significant ($M’s) in the buyout.

Late in 2003, one of the worlds top ten wine producers, Southcorp, initiated a business improvement project with priorities focused on cost management and the efficiency of the supply chain, a review of the asset base of the business, and a focus on reducing overhead expenses.

Worrad Associates executives were appointed to plan short, medium and long term strategies to reduce costs and improve voice and data communication efficiency primarily through the convergence of existing Voice and Data networks and the migration to an IP platform. New IP services to be deployed across the company’s 50 national and international sites were the existing ERP applications along with VoIP, Videoconferencing, and Unified (voice, fax and email) Messaging.

Worrad Associates undertook a number of data collection exercises to obtain a clear understanding of the current situation regarding Southcorp’s voice, data and video capability and requirements, and the important requirements from the Southcorp business for the future capabilities that might be available once recommendations are implemented.

Exectuives from Worrad Associates extracted the functionality requirements of the equipment and services for this consolidated PBX from previous tender documents released by two of the four councils, and from our previous experience with the solutions being provided, and also through instituting a survey of requirements with two other councils that had not yet moved to RFT stage.

Worrad Associates exectuives were able to achieve the following benefits for Hunter Councils by using this strategy
o Full Telephony and Call Centre services through a centralised PABX infrastructure
o Telephony cost reduction through least-cost connections to multiple Telco carriers and service providers.
o Inherent ‘Fault Tolerance’ of the PABX solution
This solution also offered additional services including:
o Hosting of other IT systems (alongside the PBX) in a controlled and secure environment, for Disaster Recovery
o “Remote Hands” System Administration and management
o Backup CD/DVD handling and management
o Remote on-line data storage in a robust Storage Area Network environment

Worrad Associates established negotiation protocol, an online collaboration facility and promoted a structured meeting regime over 4 months to refashion and optimising the contract to the customer's advantage.

The deliverables achieved included capped mobile plans that were much more cost effective than existing arrangements and fixed and data accounts rationalisation. This was able to drive toward a 20% reduction in annual telecommunications spend, which equated to $6 million over 3 years.